Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $85,000 per year to $110,000 per year.
This position is a Management Personnel Plan (MPP) position in the CSU and serves at the pleasure of the President.
The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.
Classification
Administrator II
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 12,500 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
This position reports to the Associate Vice President, Equity & Belonging/Dean of Students and is responsible for providing vision, leadership, and management for all aspects of the Educational Opportunity Program (EOP), the SEAS Affinity Programs (GANAS, PIAA, Sankofa), and the Renaissance Scholars Program (RSP). The Director manages the day-to-day operations of the advisors of each program and is responsible for developing strategic short and long range goals for the departments; providing effective training, ongoing supervision and evaluation; assuming all departmental fiscal and resource management; seeking grant funding opportunities and submitting proposals to supplement services and activities; establishing collaborative relationships with Academic Affairs and other Student Affairs programs and departments to develop partnerships, services, and activities which support student retention and graduation; and providing direct student service delivery. The Director ensures compliance with all federal, state, local and CSU regulations, mandates, and policies governing the operation of the department. In addition, the Director establishes consistent application for technology enhancements to improve service delivery and assumes ongoing assessment of student academic performance.
The Director is responsible for leading the Advising initiatives for the Student Equity and Success (SEAS) departments including setting benchmarks and timelines for outreach from SEAS advisors.
Responsibilities
Supervision:
- Directs, supervises, and evaluates EOP, RSP, GANAS, Sankofa Scholars, and AAPI staff, program services and activities that impact the retention and persistence of students including but not limited to: outreach, recruitment, admissions, transition services (summer bridge and orientation), advising, academic tutoring and student mentoring programs.
- Manages administrative support and student employees to ensure a well-functioning program with effective procedures.
SEAS Advising Initiatives:
- Leads a team effort to develop, implement, monitor and communicate a strategic plan for advising initiatives for all SEAS programs including frequency and mode of outreach each academic term.
- Ensures transparent communication from and between SEAS advising staff members including utilization for notes within the advising software (Bay Advisor).
- Coordinates routine professional development opportunities for SEAS advising staff members.
- Collects and analyzes data to plan and write reports regarding deliverables and outcomes.
SEAS Engagement Initiatives:
- Leads a team effort to develop, implement, monitor and communicate a strategic plan for program admission processes and engagement initiatives for all SEAS programs including frequency and mode of outreach each academic term.
- Ensures transparent communication from and between SEAS staff members including collaboration between Access Programs and their programmatic efforts.
- Coordinates routine professional development opportunities for SEAS engagement staff members.
- Collects and analyzes data to plan and write reports regarding deliverables and outcomes.
Retention Management:
- Develops, implements, monitors and communicates a strategic plan for improving retention and graduation rates of the GANAS, Sankofa Scholars, and AAPI student cohort.
- Uses best practice to develop, implement, and assess appropriate academic support programs to promote retention and graduation of GANAS, Sankofa Scholars, and AAPI students.
- Consults with faculty and staff, providing expert knowledge and up-to-date data, with the goal of enhancing student success for GANAS, Sankofa Scholars and AAPI students.
- Collects and analyzes data to plan and write reports regarding deliverables and outcomes.
Program Management:
- Oversees the development and implementation of services for GANAS, Sankofa Scholars, and AAPI, to include but not limited to: outreach, recruitment, admissions, transition services (summer bridge and orientation), advising, peer mentoring, peer tutoring, student success workshops and events.
- Evaluates all GANAS, Sankofa Scholars, and AAPI programs and related services and activities that impact student success.
- Works as a member of the leadership team to provide evaluation and assessment that support retention and graduation goals.
- Collaborates with constituents across campus and within the Division of Student Affairs.
Fiscal Management:
- Develops and reports program budget for GANAS, Sankofa Scholars, and AAPI with consultation with the AVP.
- Ensures adherence to Student Equity and Success, Student Affairs, Advancement, and ORSP budget development, planning, implementation and timeline requests.
Community Engagement:
- Develops and coordinates GANAS, Sankofa Scholars, and AAPI services and partnership involvement with culturally diverse community organizations that serve communities with high GANAS, Sankofa Scholars, and AAPI eligible student and parent populations.
- Serves as a member of the Student Equity and Success leadership team, assisting in the implementation of strategic initiatives and goals to support student access and success.
- Provides information about Student Equity and Success and Cal State East Bay programs that provide support and access to community members.
- Establishes collaborative relationships with Federal and State agencies and community organizations to facilitate student access to external resources.
Campus Engagement:
- Serves on committees across campus.
- Other duties as assigned.
Minimum Qualifications
- A Bachelor's degree.
- Three (3) years of progressively responsible management experience which includes supervising professional staff.
Required Qualifications
- Management knowledge and skills in the development, implementation, and evaluation of staff and support programs.
- Ability to plan, implement, and evaluate educational programs
- Knowledge of various learning styles as well as cultural identities and differences.
- Ability to understand the academic year and processing cycles that affect workflow of the department and various advising centers.
- Ability to review and verify complex records and detailed information for compliance with CSU requirements, Federal and State guidelines and interpret information from a variety of institutions.
- Ability to determine proper techniques and actions to utilize while engaged with individuals behaving in argumentative or sensitive manner.
- Ability to oversee projects and provide guidance and direction for the work of others.
- Ability to build, manage and report a budget.
- Knowledge and skills in working with students from diverse ethnic, socioeconomic and educational backgrounds.
- Proven ability to direct training programs for professional and student staff.
- Ability to write and secure grants and other external funding opportunities.
- Skills in partnering with high schools, community colleges or other external agencies.
- Strong analytical, interpersonal and organizational skills.
- Must be solution-oriented.
Preferred Skills and Knowledge
- A Master's degree in a related field.
- Experience with writing, securing, or monitoring grants and other external funding opportunities.
- Experience working on a multidisciplinary team of higher education professionals, including administrators, faculty, staff, and student leaders.
- Experience developing, implementing and assessing student learning outcomes.
Special Conditions
This position has been identified to have significant responsibility for student and campus activities, and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director.
- Responsibilities of the CSA include:
- Report all alleged Clery Act Crimes in a timely manner.
- Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form.
- Complete annual training requirement.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement
As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.
Other Information
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Director of EOP, RSP & SEAS Affinity Programs will be evaluated on each.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management positions.
Mandated Reporter
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
