Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,047.00 per month to $4,971.00 per month.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.
Classification
Administrative Support Coordinator I
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
Please Note: Review of applications will begin on October 24, 2025.
This position will serve as a Project Coordinator in the Department of Public Health within the College of Science at Cal State East Bay. The project, CARE (Collaborative Approach for AANHPI Research and Education) 2.0, is funded by the National Institute of Aging with a subaward granted to Cal State East Bay under the oversight of the site Principal Investigator (PI) to recruit additional participants of South Asian descent into the study registry and to retain those enrolled in the first wave of this research. This position will support the PI’s efforts by developing and maintaining a local database of potential and enrolled participants, as well as synthesize and communicate relevant information to the study’s primary investigators at the University of California, San Francisco. In addition to database management, the position will communicate relevant information to potential and actual participants as directed, help organize and execute virtual and in-person outreach events to recruit South Asian individuals nationally, as well as prepare and implement approved platforms on electronic devices to facilitate and integrate data collection and tracking activities. The position will also maintain a calendar of events and record of activities completed for monitoring and reporting to the appropriate PIs as required by the funding agency, including drafting of progress and final reports. The Project Coordinator will keep in close communication with the PI so that progress and can be monitored and tasks may be adjusted as necessary.
Responsibilities
Work Activity I: CARE 2.0 Study
- Coordinate schedule for Principal Investigator’s study-related activities, specifically the master calendar of research team meetings, outreach and recruitment events, and meetings with Community Advisory Board and potential organizational/community partners.
- Assist in recruitment of qualified student research assistants from campus.
- Ensure student research assistants comply with policies and regulations, including required trainings, such as IRB and Human Subjects.
- Direct activities of student research assistants with respect to communication with potential and actual participants, and train in data entry and quality assurance for accuracy and completeness.
- Maintain records of student research assistant effort (i.e. timekeeping) and provide necessary information to Principal Investigator to process payroll and invoice to the parent award.
- Participate in remote and in-person outreach sessions and recruitment events, as needed, including onsite presenting, tabling, distributing interest forms, and collecting names of potential participants.
- Identify and coordinate outreach and recruitment events with target study populations.
- Properly process participant consent forms using approved protocols and maintaining required documentation.
- Develop and implement outreach campaign for social media platforms and other forms of web-based recruitment independently with approval and monitoring by the PI.
- Track and monitor outreach activities for successful recruitment of participants, including documentation of specific events and information about community members with whom contact was made, and active follow up to solicit participation in study (including refusals and those unable to be contacted).
- Adapt existing participant enrollment forms to ensure that community/organizational partners are attributed credit for recruitment occurring through affiliated events and activities.
- Monitor enrollment numbers associated with community/organizational partners and provide information necessary for timely and accurate payment by appropriate campus offices.
- Maintain database of participants from original cohort, as well as monitor communication and activities associated with retention including engagement in solicitations for participation by external researchers.
- Monitor timely participant reimbursement, maintain required documentation, and inform Principal Investigator of any delays or issues with payments.
- Facilitate ongoing collection of data from newly-enrolled participants and those recruited in prior wave of study, including follow-up through multiple modes of communication, in alignment with protocols and instruments established by study team.
- Answer inquiries from potential and enrolled study participants, study personnel, project stakeholders, and potential collaborators.
- Attend regular project meetings with study Principal Investigators (and/or project staff) and outreach/recruitment team, as appropriate.
- Assist Principal Investigator in developing progress reports for parent grant, including summarizing data in appropriate formats prescribed by parent grant and funder.
- Maintain records of all equipment and subscriptions purchased and assigned to study personnel for research purposes.
- Track and monitor grant expenditures.
- Keep in close communication with the Principal Investigator so that progress can be monitored and tasks may be adjusted as necessary.
Minimum Qualifications
- A fully functional knowledge of and skill in standard office procedures and practices.
- An ability to understand and operate in a variety of organizational structures.
- Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing.
- Knowledge of business mathematics beyond basic arithmetic.
- Ability to use and quickly learn new office support technology systems and software packages.
- These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
Required Qualifications
- Master’s Degree in a health-related field (i.e., public health, health sciences, psychology, counseling) or Bachelor’s degree with considerable experience with community-engaged research with the South Asian population.
- Experience working with aging populations and those afflicted with Alzheimer’s Disease or Related Dementias (ADRD) and their caregivers.
- Proficiency (speaking, reading, writing) in major South Asian language (e.g., Hindi, Urdu, Punjabi, Gujarati).
- Strong communication skills:
- Ability to communicate professionally in writing to a variety of audiences (scientific, community, student).
- Ability to communicate professional orally and in presentations to a variety of audiences, including to community groups, academic/scientific audiences, and study personnel.
- Ability to draft scientific abstracts for presentations in scientific and academic conferences, symposia, and related meetings.
- Ability to provide lead work direction for teams of students in concert with expectations of Principal Investigator and in alignment with research goals and deliverables.
- Ability to use and learn modern office software.
- Ability to track and monitor expenses related to approved grant expenditures, and generate budget summary reports.
- Knowledge of and working experience of survey data collection platforms (such as GoogleForms and Qualtrics).
- Willingness to learn new quantitative data analysis software (e.g., SPSS, Tableau).
- Ability to establish and maintain cooperative working relationships, remotely and in-person.
- Ability to conduct and sustain outreach with study populations in culturally-sensitive and respectful manner using in-person and virtual approaches (including effective use of social media).
- Ability to analyze situations accurately, foresee and respond to complex situations, and to adopt an effective course of action.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Information
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
