Position Summary

Are you passionate about supporting student health and wellness in a dynamic campus environment? Join our team at San Diego State University’s Student Health Services as a Medical Assistant. In this vital role, you’ll support the delivery of high-quality care by providing both administrative and clinical assistance under the supervision of licensed medical professionals.

Key Responsibilities:

• Administrative support: Perform clerical tasks to support daily health center operations, including scheduling, documentation, and front-desk duties.
• Clinical assistance: Assist medical providers with routine medical procedures and patient care activities under supervision and within scope of practice.
• Patient preparation: Prepare patients for examinations, take vital signs, and ensure exam rooms are clean and well-stocked.
• Team collaboration: Work closely with licensed professionals and clinical departments to support smooth patient flow and efficient care delivery.
• Professional standards: Uphold standards of safety, confidentiality, and professionalism in all interactions.

Why Join Us:

• Meaningful impact: Be part of a mission-driven team that supports the health and success of a diverse student body.
• Supportive culture: Enjoy a collaborative and inclusive workplace that values your contributions.
• Hands-on experience: Gain experience in a fast-paced, student-centered healthcare setting.
• Growth opportunities: Benefit from professional development and learning within a strong campus community.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This appointment is for an 11/12 pay-plan position. The incumbent works 11 months per year and is paid over 12 months, with July 2026 as the anticipated off month.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:15 a.m. to 4:45 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics and psychiatry.

The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success.

For more information regarding the Student Affairs Student Health Services department, click here.

Education and Experience

High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows:

1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies.

OR

2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.

NOTE: If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California.

Key Qualifications

• Possess computer skills in both practice management and electronic health records as well as e-mail and basic Microsoft Word and Excel.
• Progressively responsible professional experience with demonstrated evidence of administrative and clinical capability and the talent to carry out the responsibilities of this position.
• Ability to work cooperatively in a team setting with excellent interpersonal and communication skills.
• Ability to rapidly adapt to changing work assignments.
• Ability to quickly process and match names and numbers.
• Ability to maintain patient confidentiality.
• Ability to apply judgment, discretion and initiation in performing clerical and clinical work of average complexity.
• Ability to handle a multi-line telephone system.
•  Ability to consistently apply policies and procedures.
• Ability to independently implement routine clerical procedures and to trace and correct routine clerical recording and processing errors is preferred.

Licenses/Certifications Required

• Current AED/CPR certification.
• Medical Assistant Certification.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,530 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,373 - $5,423 per month. 

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by May 28, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu.